Facebook Messenger is one of the leading messaging platforms on the planet. They began allowing businesses to communicate with clients and fans on a one-to-many basis at the end of 2016. This opened the door for developers to begin building artificially intelligent (AI) chatbots to help improve their online support, FAQ, and customer service abilities.
A better understanding of your customers
Not only do messenger bots not cost a bundle to create, but business owners can choose how much they want to spend on creating their bot. Once the bot is up and running, there’s virtually no cost to maintain it and whatever costs there are, they’ll still be very low.
An immense reach
Handle lots of customer requests simultaneously
As a business owner, it’s impossible to deal with every customer at once. While you can get to all of them, it takes time. And people can become frustrated by the wait. Messenger bots are the answer. They can handle hundreds of requests simultaneously without limits.